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The Fix ‘Diagnostics Policy Service is Not Running’ Issue
Windows has a long history of blue screen crashes, pop-up errors – roughly decades of troubleshooting, diagnosing, and browsing forums for answers. Some of these errors have disappeared over the years as new versions of Microsoft’s operating system are released. However, some unfortunately remain to this day.
Even with the relatively good results of Windows 10, there is no shortage of error reports. Unlike Linux-based operating systems, Windows still has many vulnerabilities and inconsistencies. This is why it is even more disturbing when the diagnostic policy service is the unresponsive one.
What is the diagnostic strategy service? – This is the service that allows the operating system to detect problems and perform troubleshooting. Whenever the service is not functioning properly, you have no way to perform diagnostics on software or hardware components.
This problem often occurs when a computer has limited network connectivity. Since the service relies on login to resolve issues, you can see why this is one of the most frustrating errors that can appear on your screen.
So how can you fix this problem? – There are three approaches to this. They all apply whether you’re still using Windows 7, 8.1, or 10.
Reinstall network adapters
Defective network adapters are often the cause of Diagnostic Policy Service errors. Reinstalling your network adapters might seem extreme, but any issues with this service are almost guaranteed to be resolved.
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Press the Windows logo and R to open the Run command
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Type devmgmt.msc – This will take you to Device Manager
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Open the network adapters
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Uninstall all devices if you have more than one
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Select Action from the Device Manager toolbar
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Click on the first option – Check for hardware changes
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Run network diagnostics to check for recurring errors
Once you are done, manually reinstall the drivers for your network card with the latest driver version or the latest supported by your current operating system.
Administrator privilege
If the service does not have the correct access, it is likely that it will not work and you will get errors. Try giving it administrator privilege to see if it changes the behavior of the service.
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Open the Run command
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Type cmd
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Right click to run the program as administrator
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Type – “Net local group administrators / add network service”
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press enter
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Type – “Net local group administrators / add local service”
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press enter
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Run the network diagnostics to check if you have any other errors
Perform a service check
This last method may be the first to use. However, this tends to be a long process if you don’t know exactly where to look. At the same time, it may not always work, especially if the drivers have issues such as incompatibility with your operating system version.
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Open the Run command
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Type services.msc to open the Services window
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Find the diagnostic policy service
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Right click on it and select Start
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Click Restart if the Start button is disabled (grayed out)
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Right-click the service again
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Select Properties
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Change the start type to automatic
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Apply the settings and click OK
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Run network diagnostics to verify improvements
Driver detection software
Windows has no shortage of third-party software dedicated to detecting the hardware devices in your system and finding the correct drivers. These types of programs generally cost money. However, by owning a full version of some popular drive detection software, you may be able to resolve various issues.
Instead of manually checking the drivers, you can just have the software do it for you. You can also choose to add a repair or an automatic driver installation to the task queue. In all fairness, these programs are very easy to use and can help you with more than just service or driver errors. Best of all, not all of them cost a fortune.
However, all of them require an internet connection. If you’re looking to keep your computer off the grid, or if you just don’t have a valid connection right now, third-party software won’t help you fix any bugs or errors with the drivers.
One final thought
Fortunately, this is one of those Windows errors that can be resolved offline. Unless you have a pirated copy of Windows, or the issues are from faulty or missing updates, you can easily troubleshoot Diagnostic Policy Service errors.
Each manual method is easy to follow and requires nothing more than being logged into an account with administrator privileges. What’s even better is that 99% of the time you should be able to fix the problem without having to resort to drastic action like Windows Restore. Needless to say, this can be devastating if you’re not used to creating regular backups.
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