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Check Fix ‘iTunes Error 0xE80000A When Connecting iPhone’ issue on Windows 10 PC
Is it safe to say that you get iTunes error 0xE80000A when you try to connect your device to Windows 10 PC?
This may mean that the PC does not perceive your device, it will not play multimedia documents or you forgot to access the content of your phone or tablet. There are various motivations behind why you may get ‘iTunes could not interact with this iPhone. A dark error occurred (0xe80000a) ‘error code.
Maybe you have a bad USB cable or port, or you are using an inconsistent iTunes adaptation. Possibly you have an undermined document somewhere. The main thing to do is try another USB port or connection cable in the event of a USB port or connection link failure. Still no delight? Try the accompanying arrangements:
How to fix iTunes error 0xe80000a windows 10
Update your Windows PC, iTunes and iOS to the latest version
- The best way to start fixing this error is to update your software. Because sometimes these kinds of errors come from software or hardware incompatibility, installing the latest update on your iPhone and Windows PC can really help you out of this situation. However, make sure the iTunes software on your Windows PC is up to date.
- First of all, you can start updating your Windows PC. To do that, you need to go to Computer Settings, then search for Update & Security, and then check for updates.
- If new updates are available, update your computer to the latest version of Windows 10. For more information on Windows Update, read this article from Microsoft.
- You can then update your iPhone or iPad device. Open the Settings app on the iOS device and tap General, then tap Software Update. If an update is available on your iOS device, click Download and install.
- You can read about the bug fixes and resolved issues by tapping on More information. To read various methods on how to update your Apple iPhone and iPad device, you can read this Official Apple Update Guide.
- The last thing is to update the iTunes application on your Windows PC. Updating to the latest version of iTunes on a Windows 10 computer requires an Outlook email ID. First, you need to log into the Windows store and then search for iTunes. If there is an update available, click and complete the update and restart your computer to check if your errors are fixed or not.
- Also update or restore other Apple software, such as iCloud.
Disable antivirus and security software on the PC
- Maybe sometimes third party antivirus or security software can cause the connectivity problem between your iPhone and iTunes software. To check, you can temporarily pause or uninstall third-party antivirus and security software on your Windows PC.
- Once you’ve done that, restart the connection from your computer to your iPhone or iPad by unplugging and re-plugging the cable. Then check if the problem persists.
Restart Apple’s mobile device services
This is another good option. And this method is very useful in problems related to connecting and disconnecting devices. This effective solution can probably help you fix error code 0xe80000a Windows 10 computer.
- Press Windows key + R, type services.msc and click the OK button.
- Scroll down and find AppleChargerSrv
- Now right-click on the Apple Mobile Device Service and tap on Properties.
- Check if this service is automatic or manual. If the service is manual, change it to Automatic and click Start.
- After that, tap OK to save it.
Reset location and privacy settings
- Sometimes location and privacy settings are corrupted on Apple iPhone or iPad. So this is another reason why iTunes error 0xE80000A appears. These types of settings in the Apple iOS operating software have the trusted permissions that were given to your iPhone or iPad the first time you linked it to your PC. To fix the problem, you must reset them. To reset your location and privacy settings, follow these steps.
- On your iPhone, open the Settings app. Now tap on the general menu and then tap on the Reset menu.
- On the next screen, tap on Location & privacy. After that, you will receive the restart confirmation. Tap on that and complete the process.
- Now you have successfully completed resetting the location and privacy settings. then you can try connecting your iPhone to your Windows PC and launch iTunes and then click trust on your iPhone pop-up screen when prompted.
- Reset Lock Folder. This is a dedicated folder created by the iTunes application on a Windows 10 PC. The Lockdown folder contains various security certificates that are required to communicate with previously connected Apple iOS devices successfully. Like the location and privacy settings, you can reset them to resolve error code 0xE80000A in iTunes. So now here is the reboot process.
- Open the Windows Run box by pressing Window + R key. Type% ProgramData% in the blank Run box and then click OK.
- On the File Explorer screen that appears, double-click the written Apple folder.
- After opening the Apple directory, right-click on the folder labeled Lockdown, and then left-click and rename it.
- Now rename the folder to Lockdown.old.
- Now you can try to restart the iTunes app on a Windows computer and reconnect your iPhone or iPad and then tap Trust when prompted. Now the lock folder will be automatically created from scratch with the security certificate that is required to successfully establish communication between both devices.
Reset iTunes App on Windows 10 PC
If the iTunes application on your Windows computer is installed through the Microsoft Store, then you can reset the application to its default settings. These are the quick steps.
- Go to the settings using the keyboard shortcut Windows + I,
- Click Application Menu,
- Find iTunes and tap on advanced options,
- On the next screen, you have the option to reset and repair. Now click on Reset to get the default settings of the application.
Reinstall iTunes
Many people claim that replacing the current version of iTunes on their Windows PC often works to fix iTunes problems. So if you still get 0xe80000a to connect after using all the given methods, at the last resort you can try reinstalling your iTunes software. Hopefully that should fix the corrupted data or incorrect settings that are causing the error to appear. To uninstall iTunes from your Windows PC, go to Settings> Applications.
To uninstall the iTunes application from your computer, tap on the application and click Uninstall, then follow the process. However, make sure that all iTunes related programs in the following list are properly removed
- iTunes
- Apple software update
- Apple mobile device support
- Bonjour
- 32-bit Apple application support
- 64-bit Apple application support
Then restart your Windows 10 computer, download a fresh copy of the iTunes app from the Microsoft Store, and then reinstall it. You can try various methods to fix this error, but updating your operating systems is the most common, so yo
u should try it for sure as it is very easy. For your help, here is a good video for your solution.
Final remarks: Fix ‘iTunes Error 0xE80000A When Connecting iPhone’ issue on Windows 10 PC
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